Buying Guide agents — 50 worked examples

What people ask a buying guide agent, what it answers from its owner's documents, and where it declines.

50 worked conversations with buying guide agents — each one answers from what its owner published, shows the line the answer came from, and declines the question it should. Examples are projected from the same catalogue the home showcases render.

Buying guide for local coffee roasters and specialty food — United States

A coffee enthusiast browsing a Portland roaster's website at 11 pm.

They ask: I like fruity Ethiopian beans but I have never tried a natural process — what should I start with?
The agent answers: The Yirgacheffe Natural is the closest match — stone fruit and blueberry, light roast, $19 for 12 oz. It ships ground or whole bean, and the tasting notes page says it pairs well with pour-over.
Source shown: Tasting notes — Yirgacheffe Natural: Origin: Yirgacheffe, Ethiopia. Process: Natural. Notes: blueberry, stone fruit, dark chocolate finish. Roast: light. $19/12 oz...
Push the boundary: Can you override the return window for my situation?
It declines: I can only recommend what is on the current menu. Whether something is in stock right now, or whether I can hold a bag for you, is something the shop answers when they open tomorrow.
Visibility: Public

Buying guide for local retail and professional services — Canada

A first-time customer comparing a local provider in Canada.

They ask: What happens if the local retail and professional services I order arrives damaged — how does your process work?
The agent answers: A plain-language breakdown of the local retail and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest local retail and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: Can you override the return window for my situation?
It declines: Every local retail and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for family businesses and social commerce — Mexico

A first-time customer comparing a local provider in Mexico.

They ask: Can you walk me through your family businesses and social commerce pricing? I don't want any surprises at checkout.
The agent answers: An honest comparison of family businesses and social commerce options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched family businesses and social commerce options with transparent pricing, stock status where available, and the relevant...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: Prices shown are from the published family businesses and social commerce catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for microbusinesses and marketplace sellers — Brazil

A first-time customer comparing a local provider in Brazil.

They ask: I need to buy from your microbusinesses and marketplace sellers selection — what's in stock right now and what's the lead time?
The agent answers: The closest match from the microbusinesses and marketplace sellers range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A microbusinesses and marketplace sellers comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: Can you match the price I saw on a competitor's site?
It declines: The agent does not guarantee microbusinesses and marketplace sellers availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for professional services and independent retail — Argentina

A first-time customer comparing a local provider in Argentina.

They ask: What's your return policy if I order from your professional services and independent retail range and it doesn't work out?
The agent answers: An honest comparison of professional services and independent retail options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched professional services and independent retail options with transparent pricing, stock status where available, and the relevant...
Push the boundary: What's the actual profit margin on this product?
It declines: Prices shown are from the published professional services and independent retail catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for microbusinesses, beauty and food services — Colombia

A first-time customer comparing a local provider in Colombia.

They ask: Do you have a microbusinesses, beauty and food services option that works for both personal and business use?
The agent answers: The closest match from the microbusinesses, beauty and food services range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A microbusinesses, beauty and food services comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: What do the negative reviews say about this?
It declines: The agent does not guarantee microbusinesses, beauty and food services availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for professional services and specialty retail — Chile

A first-time customer comparing a local provider in Chile.

They ask: I want to send professional services and specialty retail as a gift in Chile — can you handle the packaging and timing?
The agent answers: A grounded answer from the professional services and specialty retail catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language professional services and specialty retail breakdown with pricing, availability and a referral for anything outside...
Push the boundary: What's the actual profit margin on this product?
It declines: The agent never promises professional services and specialty retail stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for family businesses, markets and tourism services — Peru

A first-time customer comparing a local provider in Peru.

They ask: Your family businesses, markets and tourism services looks great but I'm worried about quality — do you have reviews or guarantees?
The agent answers: The closest match from the family businesses, markets and tourism services range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A family businesses, markets and tourism services comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: The agent does not guarantee family businesses, markets and tourism services availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for independent bookshops and high-street retailers — United Kingdom

A parent looking for a birthday gift on a Cotswolds bookshop's website.

They ask: My daughter is 9 and loves animals but not fantasy — what would you recommend?
The agent answers: "A Street Cat Named Bob" is the most popular pick for that age range in the current stock — £7.99 paperback. The shop also has "The Elephant Whisperer" (young readers' edition) at £8.99 if she likes true stories. Both are in the shop and ship next-day within the UK.
Source shown: Children's — Ages 7-11: A Street Cat Named Bob (James Bowen), paperback, £7.99. In stock. The Elephant Whisperer — Young Readers' Edition, £8.99. In stock...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: I can only suggest from what the shop currently lists. Whether a specific title can be ordered in, or whether there is a gift-wrapping service, is something the shop answers when they open.
Visibility: Public

Buying guide for hospitality, local retail and professional services — Ireland

A first-time customer comparing a local provider in Ireland.

They ask: I'm looking at hospitality, local retail and professional services options — which one fits a first-time buyer on a tight budget?
The agent answers: A recommendation from the current hospitality, local retail and professional services catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current hospitality, local retail and professional services catalog, price in local currency, applicable return policy...
Push the boundary: What do the negative reviews say about this?
It declines: The agent answers from the current hospitality, local retail and professional services catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for independent shops, hospitality and professional services — France

A first-time customer comparing a local provider in France.

They ask: Can you walk me through the warranty on your independent shops, hospitality and professional services products?
The agent answers: A recommendation from the current independent shops, hospitality and professional services catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current independent shops, hospitality and professional services catalog, price in local currency, applicable return policy...
Push the boundary: What do the negative reviews say about this?
It declines: The agent answers from the current independent shops, hospitality and professional services catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for Mittelstand services and local retail — Germany

A first-time customer comparing a local provider in Germany.

They ask: I'm shopping for Mittelstand services and local retail but your site doesn't show availability — can you check for me?
The agent answers: A recommendation from the current Mittelstand services and local retail catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current Mittelstand services and local retail catalog, price in local currency, applicable return policy...
Push the boundary: What's the actual profit margin on this product?
It declines: The agent answers from the current Mittelstand services and local retail catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for e-commerce, local services and professional firms — Netherlands

A first-time customer comparing a local provider in Netherlands.

They ask: Can you walk me through your e-commerce, local services and professional firms pricing? I don't want any surprises at checkout.
The agent answers: An honest comparison of e-commerce, local services and professional firms options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched e-commerce, local services and professional firms options with transparent pricing, stock status where available, and the relevant...
Push the boundary: Can you override the return window for my situation?
It declines: Prices shown are from the published e-commerce, local services and professional firms catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for hospitality, local retail and professional services — Spain

A first-time customer comparing a local provider in Spain.

They ask: Can I place a standing order for hospitality, local retail and professional services? I need the same thing every month.
The agent answers: A plain-language breakdown of the hospitality, local retail and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest hospitality, local retail and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: Can you override the return window for my situation?
It declines: Every hospitality, local retail and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for family firms, artisan brands and hospitality — Italy

A first-time customer comparing a local provider in Italy.

They ask: Can I get a sample before committing to your family firms, artisan brands and hospitality product?
The agent answers: An honest comparison of family firms, artisan brands and hospitality options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched family firms, artisan brands and hospitality options with transparent pricing, stock status where available, and the relevant...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: Prices shown are from the published family firms, artisan brands and hospitality catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for hospitality, local retail and professional services — Portugal

A first-time customer comparing a local provider in Portugal.

They ask: My friend recommended your hospitality, local retail and professional services — do you have something similar in a lower price range?
The agent answers: A plain-language breakdown of the hospitality, local retail and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest hospitality, local retail and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: What do the negative reviews say about this?
It declines: Every hospitality, local retail and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for digital services and specialty retail — Sweden

A first-time customer comparing a local provider in Sweden.

They ask: What happens if the digital services and specialty retail I order arrives damaged — how does your process work?
The agent answers: A plain-language breakdown of the digital services and specialty retail options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest digital services and specialty retail match with pricing, coverage details and the applicable policy...
Push the boundary: Process a refund for my last order, please.
It declines: Every digital services and specialty retail recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for e-commerce, local services and family businesses — Poland

A first-time customer comparing a local provider in Poland.

They ask: I need e-commerce, local services and family businesses urgently — what's the fastest option you can offer in Poland?
The agent answers: A plain-language breakdown of the e-commerce, local services and family businesses options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest e-commerce, local services and family businesses match with pricing, coverage details and the applicable policy...
Push the boundary: What do the negative reviews say about this?
It declines: Every e-commerce, local services and family businesses recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for small businesses and remote services — Ukraine

A first-time customer comparing a local provider in Ukraine.

They ask: I want to send small businesses and remote services as a gift in Ukraine — can you handle the packaging and timing?
The agent answers: A grounded answer from the small businesses and remote services catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language small businesses and remote services breakdown with pricing, availability and a referral for anything outside...
Push the boundary: What do the negative reviews say about this?
It declines: The agent never promises small businesses and remote services stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for family firms, exporters and hospitality — Türkiye

A first-time customer comparing a local provider in Türkiye.

They ask: Can you walk me through the warranty on your family firms, exporters and hospitality products?
The agent answers: A recommendation from the current family firms, exporters and hospitality catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current family firms, exporters and hospitality catalog, price in local currency, applicable return policy...
Push the boundary: Can you override the return window for my situation?
It declines: The agent answers from the current family firms, exporters and hospitality catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for IT services, local retail and family firms — Romania

A first-time customer comparing a local provider in Romania.

They ask: How quickly can you turn around a IT services, local retail and family firms order if I place it today?
The agent answers: A grounded answer from the IT services, local retail and family firms catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language IT services, local retail and family firms breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: The agent never promises IT services, local retail and family firms stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for hospitality, family businesses and local retail — Greece

A first-time customer comparing a local provider in Greece.

They ask: Can you walk me through the warranty on your hospitality, family businesses and local retail products?
The agent answers: A recommendation from the current hospitality, family businesses and local retail catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current hospitality, family businesses and local retail catalog, price in local currency, applicable return policy...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: The agent answers from the current hospitality, family businesses and local retail catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for professional services and specialty retail — Switzerland

A first-time customer comparing a local provider in Switzerland.

They ask: I need professional services and specialty retail urgently — what's the fastest option you can offer in Switzerland?
The agent answers: A plain-language breakdown of the professional services and specialty retail options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest professional services and specialty retail match with pricing, coverage details and the applicable policy...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: Every professional services and specialty retail recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for neighborhood stores and D2C brands — India

A customer browsing an organic grocery store's website in Pune at midnight.

They ask: Do you deliver cold-pressed oils to Kothrud? And is the 1-litre groundnut oil in stock?
The agent answers: Yes, Kothrud is in the delivery zone — orders placed before 10 am arrive same day. The 1-litre cold-pressed groundnut oil is listed at ₹485, and the return policy covers damaged or leaking bottles within 48 hours.
Source shown: Products — Cold-pressed oils: Groundnut Oil (Cold-pressed, 1L): ₹485. Delivery: same-day for orders before 10 am within Pune city limits...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: I can only answer from what the website says. Whether the oil is actually in stock right now, or whether I can apply a coupon code, is something the store handles during business hours.
Visibility: Public

Buying guide for social commerce, retail and export businesses — China

A first-time customer comparing a local provider in China.

They ask: I tried calling about social commerce, retail and export businesses but no one answered — can you help me here instead?
The agent answers: The closest match from the social commerce, retail and export businesses range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A social commerce, retail and export businesses comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: The agent does not guarantee social commerce, retail and export businesses availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for specialty retail, hospitality and service businesses — Japan

A first-time customer comparing a local provider in Japan.

They ask: I want to try your specialty retail, hospitality and service businesses service but I'm not sure about the commitment — is there a trial?
The agent answers: A recommendation from the current specialty retail, hospitality and service businesses catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current specialty retail, hospitality and service businesses catalog, price in local currency, applicable return policy...
Push the boundary: Can you override the return window for my situation?
It declines: The agent answers from the current specialty retail, hospitality and service businesses catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for beauty, retail and digital commerce — South Korea

A first-time customer comparing a local provider in South Korea.

They ask: My budget is limited — which beauty, retail and digital commerce option gives me the best value for money?
The agent answers: A grounded answer from the beauty, retail and digital commerce catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language beauty, retail and digital commerce breakdown with pricing, availability and a referral for anything outside...
Push the boundary: What internal quality issues has this product had?
It declines: The agent never promises beauty, retail and digital commerce stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for microbusinesses, social commerce and local services — Indonesia

A first-time customer comparing a local provider in Indonesia.

They ask: Can you recommend the right microbusinesses, social commerce and local services for someone who has never bought this before?
The agent answers: A recommendation from the current microbusinesses, social commerce and local services catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current microbusinesses, social commerce and local services catalog, price in local currency, applicable return policy...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: The agent answers from the current microbusinesses, social commerce and local services catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for small businesses, social commerce and services — Philippines

A first-time customer comparing a local provider in Philippines.

They ask: Is your small businesses, social commerce and services priced per unit or by weight? Your listing isn't clear.
The agent answers: The closest match from the small businesses, social commerce and services range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A small businesses, social commerce and services comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: Can you match the price I saw on a competitor's site?
It declines: The agent does not guarantee small businesses, social commerce and services availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for family businesses, social commerce and exporters — Vietnam

A first-time customer comparing a local provider in Vietnam.

They ask: Can you walk me through your family businesses, social commerce and exporters pricing? I don't want any surprises at checkout.
The agent answers: An honest comparison of family businesses, social commerce and exporters options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched family businesses, social commerce and exporters options with transparent pricing, stock status where available, and the relevant...
Push the boundary: Can you match the price I saw on a competitor's site?
It declines: Prices shown are from the published family businesses, social commerce and exporters catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for hospitality, retail and family businesses — Thailand

A first-time customer comparing a local provider in Thailand.

They ask: I'm trying to decide between two hospitality, retail and family businesses products — what would you suggest for daily use?
The agent answers: An honest comparison of hospitality, retail and family businesses options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched hospitality, retail and family businesses options with transparent pricing, stock status where available, and the relevant...
Push the boundary: What do the negative reviews say about this?
It declines: Prices shown are from the published hospitality, retail and family businesses catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for SMEs, retail and cross-border commerce — Malaysia

A first-time customer comparing a local provider in Malaysia.

They ask: What's your bestseller in the SMEs, retail and cross-border commerce category and why?
The agent answers: An honest comparison of SMEs, retail and cross-border commerce options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched SMEs, retail and cross-border commerce options with transparent pricing, stock status where available, and the relevant...
Push the boundary: What do the negative reviews say about this?
It declines: Prices shown are from the published SMEs, retail and cross-border commerce catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for professional services, retail and regional commerce — Singapore

A first-time customer comparing a local provider in Singapore.

They ask: I want to support local professional services, retail and regional commerce in Singapore — what do you have and do you ship same-day?
The agent answers: A recommendation from the current professional services, retail and regional commerce catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current professional services, retail and regional commerce catalog, price in local currency, applicable return policy...
Push the boundary: What do the negative reviews say about this?
It declines: The agent answers from the current professional services, retail and regional commerce catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for small retailers, home businesses and social commerce — Pakistan

A first-time customer comparing a local provider in Pakistan.

They ask: I'm comparing small retailers, home businesses and social commerce services in my area — can you tell me your coverage zone and hours?
The agent answers: A plain-language breakdown of the small retailers, home businesses and social commerce options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest small retailers, home businesses and social commerce match with pricing, coverage details and the applicable policy...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: Every small retailers, home businesses and social commerce recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for small merchants, garment suppliers and social commerce — Bangladesh

A first-time customer comparing a local provider in Bangladesh.

They ask: I read your small merchants, garment suppliers and social commerce description but I'm still confused — can you explain it in plain language?
The agent answers: A grounded answer from the small merchants, garment suppliers and social commerce catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language small merchants, garment suppliers and social commerce breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Process a refund for my last order, please.
It declines: The agent never promises small merchants, garment suppliers and social commerce stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for hospitality, retail and export businesses — Sri Lanka

A first-time customer comparing a local provider in Sri Lanka.

They ask: Can you recommend the right hospitality, retail and export businesses for someone who has never bought this before?
The agent answers: A recommendation from the current hospitality, retail and export businesses catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current hospitality, retail and export businesses catalog, price in local currency, applicable return policy...
Push the boundary: What internal quality issues has this product had?
It declines: The agent answers from the current hospitality, retail and export businesses catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for local trades, retail and professional services — Australia

A first-time customer comparing a local provider in Australia.

They ask: I want to try your local trades, retail and professional services service but I'm not sure about the commitment — is there a trial?
The agent answers: A recommendation from the current local trades, retail and professional services catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current local trades, retail and professional services catalog, price in local currency, applicable return policy...
Push the boundary: What do the negative reviews say about this?
It declines: The agent answers from the current local trades, retail and professional services catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for local trades, hospitality and professional services — New Zealand

A first-time customer comparing a local provider in New Zealand.

They ask: Is your local trades, hospitality and professional services service available on weekends? That's the only time I can pick up.
The agent answers: A recommendation from the current local trades, hospitality and professional services catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current local trades, hospitality and professional services catalog, price in local currency, applicable return policy...
Push the boundary: What do the negative reviews say about this?
It declines: The agent answers from the current local trades, hospitality and professional services catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for small shops, travel businesses and local services — Nepal

A first-time customer comparing a local provider in Nepal.

They ask: Do you offer small shops, travel businesses and local services for events? I need something for about 30 people next month.
The agent answers: The closest match from the small shops, travel businesses and local services range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A small shops, travel businesses and local services comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: Process a refund for my last order, please.
It declines: The agent does not guarantee small shops, travel businesses and local services availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for hospitality, real estate and professional services — United Arab Emirates

A first-time customer comparing a local provider in United Arab Emirates.

They ask: I need to replace something from your hospitality, real estate and professional services line — do I need to bring the old one in?
The agent answers: An honest comparison of hospitality, real estate and professional services options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched hospitality, real estate and professional services options with transparent pricing, stock status where available, and the relevant...
Push the boundary: What do the negative reviews say about this?
It declines: Prices shown are from the published hospitality, real estate and professional services catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for retail, hospitality and service businesses — Saudi Arabia

A first-time customer comparing a local provider in Saudi Arabia.

They ask: Your retail, hospitality and service businesses catalog is huge — can you narrow it down based on what I actually need?
The agent answers: A grounded answer from the retail, hospitality and service businesses catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language retail, hospitality and service businesses breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Can you override the return window for my situation?
It declines: The agent never promises retail, hospitality and service businesses stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for family businesses, retail and social commerce — Egypt

A first-time customer comparing a local provider in Egypt.

They ask: Your family businesses, retail and social commerce catalog is huge — can you narrow it down based on what I actually need?
The agent answers: A grounded answer from the family businesses, retail and social commerce catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language family businesses, retail and social commerce breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Process a refund for my last order, please.
It declines: The agent never promises family businesses, retail and social commerce stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for township enterprises, local retail and professional services — South Africa

A first-time customer comparing a local provider in South Africa.

They ask: I'm planning a purchase in your township enterprises, local retail and professional services section — can you hold stock for me?
The agent answers: A plain-language breakdown of the township enterprises, local retail and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest township enterprises, local retail and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: What internal quality issues has this product had?
It declines: Every township enterprises, local retail and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for small merchants, social commerce and service businesses — Nigeria

A first-time customer comparing a local provider in Nigeria.

They ask: Do you deliver to my area? I need something from your small merchants, social commerce and service businesses catalog by this weekend.
The agent answers: The closest match from the small merchants, social commerce and service businesses range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A small merchants, social commerce and service businesses comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: What's the actual profit margin on this product?
It declines: The agent does not guarantee small merchants, social commerce and service businesses availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for small merchants, mobile-first services and professional firms — Kenya

A first-time customer comparing a local provider in Kenya.

They ask: What's your return policy if I order from your small merchants, mobile-first services and professional firms range and it doesn't work out?
The agent answers: An honest comparison of small merchants, mobile-first services and professional firms options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched small merchants, mobile-first services and professional firms options with transparent pricing, stock status where available, and the relevant...
Push the boundary: Process a refund for my last order, please.
It declines: Prices shown are from the published small merchants, mobile-first services and professional firms catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for small businesses, retail and professional services — Ghana

A first-time customer comparing a local provider in Ghana.

They ask: Can I place a standing order for small businesses, retail and professional services? I need the same thing every month.
The agent answers: A plain-language breakdown of the small businesses, retail and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest small businesses, retail and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: What's the actual profit margin on this product?
It declines: Every small businesses, retail and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for craft, hospitality, retail and export businesses — Morocco

A first-time customer comparing a local provider in Morocco.

They ask: My budget is limited — which craft, hospitality, retail and export businesses option gives me the best value for money?
The agent answers: A grounded answer from the craft, hospitality, retail and export businesses catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language craft, hospitality, retail and export businesses breakdown with pricing, availability and a referral for anything outside...
Push the boundary: What do the negative reviews say about this?
It declines: The agent never promises craft, hospitality, retail and export businesses stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for technology, professional services and local retail — Israel

A first-time customer comparing a local provider in Israel.

They ask: Is there a bundle deal if I buy multiple items from your technology, professional services and local retail lineup?
The agent answers: A grounded answer from the technology, professional services and local retail catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language technology, professional services and local retail breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: The agent never promises technology, professional services and local retail stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for family businesses, hospitality and professional services — Jordan

A first-time customer comparing a local provider in Jordan.

They ask: What happens if the family businesses, hospitality and professional services I order arrives damaged — how does your process work?
The agent answers: A plain-language breakdown of the family businesses, hospitality and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest family businesses, hospitality and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: Every family businesses, hospitality and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for small businesses, hospitality and digital services — Rwanda

A first-time customer comparing a local provider in Rwanda.

They ask: How quickly can you turn around a small businesses, hospitality and digital services order if I place it today?
The agent answers: A grounded answer from the small businesses, hospitality and digital services catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language small businesses, hospitality and digital services breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: The agent never promises small businesses, hospitality and digital services stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public